"Just a note of thanks for the excellent electrical work done on our home. We have a very old brick home that was in need of some serious electrical work. We would like to commend your employees; they were very hard working, conscientious, and dedicated guys. We have a 2 ½ story home, and they had to run from the basement to the attic on numerous occasions. We will certainly recommend your company to others."
- Jim and Pat H.
"Steve you came out when you said you would and you did everything you said you would. In this day and age that's a rare thing. Thank you for the great service and the new air conditioner. Being an engineer for Ford I knew I would be hard to please and I am very pleased. You can use me for a referral anytime!"
- Ronald G., Northville, MI
"I live in Garden City and my 30-year-old air conditioner went out on a Sunday afternoon. I found Steve at Polar Bear on Google after calling 5 other companies with no prevail. Steve came out 3 hours later on an 88-degree day. When he showed up in his 'Polar Bear Express' with his big polar bear A/C on it. I knew he was my guy! He looked at my air conditioner and he looked at me and I knew it was time for an air conditioner and furnace I knew it wasn't worth fixing, so I had Steve put a new on in that week. His installer Vern and his cool dog did a very professional job. I'll be using and recommending him to all my family and friends."
- Robert Z., Garden City, MI
"I called Steve at Polar Bear Heating & Air Conditioning at 10:30PM after I had got home from work it was 98 degrees in my condo. Steve the owner came out by midnight to give me cooling- he got it going and was gone by 1:30AM. He means 24-hour service. We talked about replacing it because it was old and loud and it never cooled very well. Becuase of his positive can-do attitude and for coming out so late I knew I couldn't go wrong with him. So I had him put in a new high-efficiency Goodman Air Conditioner in. I'm so glad I called this guy!"
- Jamie J., South Lyon, MI
"I had a local company come out and recharge my A/C 3 times in two years and at a cost of more that $1,100 and then it went down again! I had a bad feeling from the technician, it didn't feel right, he wanted another $4,900 for a whole new A/C. I had him leave and I called around and found Steve and he was quite charming and knowledgeable. We talked a bit and I felt very comfortable with him. So, I had him come out and he didn't even want to charge me for the service charge. After he looked at my air he found 2 leaks in less than 10 minutes, however, it was not fixable. So, he explained and educated me on air conditioners, he took the time with me which I was impressed with so I had him put in my new air conditioner. It was the best move my husband and I ever made!"
- Cindy C., Ypsilanti, MI
"Thank you so much for the quick service and for my new furnace and A-Coil. I like everything from my first phone call to the job clean up. Best $5,900 I've spent!"